**Collegiate Sports Paging System

Use Case Specification: Provide Feedback**

Version 2.0

Revision History


Date	Version	Description	Author
October 9, 1999	1.0	Initial version	Context Integration
December 1, 1999	2.0	Update after Elaboration	Context Integration

[Provide Feedback](#Provide Feedback)
[Flow of Events](#Flow of Events)
[Special Requirements](#Special Requirements)
Preconditions
Postconditions
[Extension Points](#Extension Points)

Provide Feedback

Brief Description

This use case occurs when a system user (advertiser, subscriber, or potential subscriber) wishes to comment on the service or the web site. This option will be made available to users at main display pages only.

Flow of Events

Basic Flow

User selects “Provide Feedback”
System looks up central user support phone numbers.
System displays phone numbers to call and gives the user the option to send email immediately
User selects email option
System looks up email address of customer service and passes it to the browser.
System launches email browser client
User enters message, presses “Send”
Browser mail client sends mail.